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    Failure to meet these criteria will result in your application being rejected.

    Please take note of the following criteria for the types of identification we can accept:
    • We exclusively accept IDs with Latin characters.
    • Your ID copy must distinctly display your full name, date of birth, and expiry date.
    • The ID must be currently valid and not expired.
    • The information on the document should correspond to the name provided on your account. If you opt to use a single name, please ensure your documentation validates that you legally go by a single name.
    • A government-issued health card does not qualify as an acceptable form of identification.
    • If you are providing a passport, kindly include only the profile page (featuring your name, passport number, photo, etc.).

    Select Document Type

     

    Photo Instructions

    • Place your ID on a plain, dark surface. This will enhance the contrast between your ID and the background.
    • Ensure you are in a well-lit environment, allowing all information on your ID card to be easily legible. We require all four corners of your ID to be visible in the image capture.
    • Minimize exposure to bright light while capturing the image. If your file is not clear, we may encounter difficulty confirming your information.
    • Avoid any distortion of the image.
    • Capture the image from a 180° angle.

    Only camera-made photos

    Front Side*

    Back Side

    Selfie*

    Review and Confirm*