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Privacy Policy

Privacy Policy

1. Introduction

At Bundatia Ltd. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Contact Information

If you have any questions about this Privacy Policy, please contact us:

3. Data We Collect

We collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, and WhatsApp details.
  • Technical Data: IP address, browser type, device information, and usage data through tools such as Google Tag Manager, Hotjar, and Microsoft Clarity.
  • Tracking Data: Collected via TikTok Pixel, Meta Pixel, and similar tracking technologies.
  • Geolocation Data: Information derived from your IP address, if enabled.
  • Sensitive Data: Passport information provided during registration, which is securely stored and deleted immediately after verification.

4. How We Use Your Data

Your data is processed for the following purposes:

  • To provide and improve our services.
  • To manage customer relationships using Zoho CRM.
  • To analyze website usage and enhance user experience through Hotjar, Microsoft Clarity, and Google Tag Manager.
  • To deliver targeted advertisements using TikTok Pixel and Meta Pixel.
  • To ensure security through Google reCAPTCHA and enable location-based services with Google Maps.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to data collection (e.g., accepting cookies).
  • Contractual Necessity: To fulfill a contract or provide requested services.
  • Legitimate Interests: For business analytics, security, and fraud prevention.
  • Legal Obligation: Compliance with applicable laws and regulations.

6. Data Sharing and Transfers

We may share your data with the following parties:

  • Service Providers: Zoho CRM, Google Tag Manager, Hotjar, Microsoft Clarity, TikTok, Meta.
  • Data Storage: Your data is stored on servers located in Ireland.
  • Legal Authorities: If required by law or for the protection of our rights.

We ensure that all data transfers comply with applicable data protection regulations, including Standard Contractual Clauses (SCCs) where necessary.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy. Sensitive data, such as passport information, is deleted immediately after verification.

8. Your Rights

You have the following rights under UK GDPR:

  • Right to Access: Obtain a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to legal obligations.
  • Right to Restriction: Restrict processing of your data under certain conditions.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Opt out of direct marketing or other processing based on legitimate interests.
  • Right to Lodge a Complaint: File a complaint with the Information Commissioner’s Office (ICO).

9. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security audits.

10. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: